As part of our efforts to further protect and secure information, we are adding an additional authentication step for all online access. This will be done by creating a One Healthcare ID or HealthSafe ID.

All Members are required to login using HealthSafe ID.

All broker contacts are required to login using a One Healthcare ID.

If you do not have one, click “One Healthcare ID” or “HealthSafe ID” and you will be guided to create one for ongoing use.

If you already have a One Healthcare ID (for Employer eServices) or HealthSafe ID (for, please use those same log in credentials here.



This site supports billing only for UnitedHealthcare Individual and Family plan (Marketplace) members in New York or Massachusetts. For UnitedHealthcare Individual and Family plan members in other states, please visit to make your payment and manage your plan.


Important Notice: To further ensure the safety and privacy of our customers, we will be launching a new login experience for member users accessing our web portal effective July 22, 2023. Members will be required to transition from their existing login credentials to HealthSafe ID. Once implemented, members will be directed to either create a HealthSafe ID or utilize their existing HealthSafe ID.


Thank you for being a UnitedHealthcare member.


blueboxArrow First Time Here? Click here to register.


You must be 13 or older to register.


Already Registered? Simply login to get started.


Questions? Call us toll-free at 1-877-856-2429, TTY 711, Monday through Friday, 8 a.m. to 6 p.m. ET



Para servicio al cliente en Español, por favor llame

al 1-877-856-2429.


This website is operated by UnitedHealthCare Services, Inc. and is not the Health Insurance Marketplace website.




Language Assistance/Non-Discrimination Notice             Accessibility for Individuals with Disabilities


Asistencia de Idiomas / Aviso de no Discriminación         語言協助 / 不歧視通知